Customer Reviews

How well established is Christmas Central?

Christmas Central is pleased to be one of the top online holiday retailers in the U.S. Christmas Central has a 4.4 star out of 5 star rating on Google and a 4.2 out of 5 star review on TrustSpot, both highly legitimate and trusted sources of customer satisfaction rankings. Thousands of honest reviews by customers mention our customer service, selection, and quick delivery as reasons why they trust us to provide their holiday, seasonal, and home decor since 2004.
Trusted & Loved by Designers & Home Decorators
Hear from our customers themselves!
  • "he is an adorable addition to my gnome fairy garden box. he is of excellent quality with excellent hand painting. i sprayed him with some quick dry lacquer that will help him last longer in the outdoors. he came in superior shipping material and i recommend this store."

    -Judy

  • "I absolutely love the shatterproof Patriotic Ball Wreath & garland & the Christmas shatterproof ball wreath & garland. These are beautiful & so easy to decorate with. I am very pleased with these items & would highly recommend Christmas Central."

    -Amber

  • "No problems whatsoever. Packaging was terrific because the items were fragile. I think I even I even got an early delivery."

    -Rita

  • "Tree was very robust with branches, many to fluff and no bare areas. Was exactly what was hoping for,! Will buy same brand again, larger."

    -Chris

Why Shop At Christmas Central?

Our satisfied customers will tell you...
Thousands of satisfied customers will tell you – Christmas Central is the place to find a huge inventory of moderately-priced holiday decorations, as well as every day decor and furnishings to accessorize homes, inside and out.


Our large selection of Christmas decorations, lights, and holiday decor, reasonable pricing, quality items, and quick delivery are just a few of the reasons our loyal customers trust us to make their holiday season bright.

Quick Shipping

Our Western New York warehouses are stocked with thousands of products for seamless shipping anywhere in the U.S. and Canada. Thanks to our quick delivery, your selection will be on your doorstep in no time!

Certified Small Business

Christmas Central is accredited through the Small Business Administration. By shopping with us, you are supporting a U.S.-based, family-owned small business with an A+ rating with the Better Business Bureau.

Extensive Selection

Customers often comment that they are looking to replace a classic Christmas item or match existing decorations. Christmas Central's large stock allows them to find what they are looking for and then some.

Quick Shipping

Our Western New York warehouses are stocked with thousands of products for seamless shipping anywhere in the U.S. and Canada. Thanks to our quick delivery your selection will be on your doorstep in no time!

Certified Small Business

Christmas Central is accredited through the Small Business Administration. By shopping with us you are supporting a U.S.-based, family-owned small business, with an A+ rating with the Better Business Bureau.

Extensive Selection

Customers often comment that they are looking to replace a classic Christmas item or match existing decorations and Christmas Central's large stock allows them to find what they are looking for and then some.
More Five Star Reviews From Our Customers
  • I am so impressed with the wreath I ordered! It is so much more than I expected. Very fluffy and rich looking. I am going to put some decorations on it, a red bow and some small ornaments and silver touches. It is pre-lit and has some pine cones! It is absolutely worth the very reasonable price! Thank you so much! I will definitely return for further purchases! - Liz

  • Christmas Central has a very easy-to-navigate website. Just looking at what they have to offer is a great Christmas decorating bonanza. Have bought twice from them, and I highly recommend them for your Christmas decorating needs. - Google Reviewer

  • I love Christmas Central! Still the best prices. I just received another order from them. I've been buying from them for years. Always professional and fast shipping. I buy Christmas stuff all year. Great merchandise and great prices. 

    - Thomas

  • Christmas Central did a fantastic job on filling my order! They packed it very well and shipped it out quickly. It arrived shortly and was in perfect condition. I am very pleased with the performance of Christmas Central and I am very happy with the Items that I purchased. What a wonderful experience. I will be shopping with Christmas Central again very soon! 

    - Mark

  • This 12ct Kiwi Green Shatterproof 4-Finish Christmas Ball Ornaments 4" are so beautiful. There are different kinds of designed Kiwi colors which blended in and complimented within each other so well. And the best is the quality is exceptional and the price is so reasonalble. 

    - Bazaarvoice Reviewer

  • The Wreaths are exactly as described. I wish I had found Christmas Central when I started looking to replace my worn-out wreaths! I would have saved a month of searching, purchasing, waiting for the shipping, then doing the return bs, followed by more searching and so on! They are truly the one-stop shop for everything Christmas! Thank you, Christmas Central! - Google Reviewer

  • My nutcracker just arrived. My granddaughter graduates in December from college and she collects nutcrackers so I'm going to paint hers Sam Houston University Orange/White with school decals. Can't wait to see finished!!!

    - Ginny

  • ACRYLIC OUTDOOR ARE NOW MY PREFERRED DECOR! Discovered these after my son suggested getting some Penguins for our outdoor Christmas display. I didn’t want the cheesy cartoonish ones with scarves, etc. But instead was looking for “real” penguins. And these don’t disappoint. The quality and appearance are solid. Recommended. 

    -Brockstar

  • AMAZING WREATHS!!

    They are beautiful!!! So incredibly full and lush, I can't wait to adorn my home with them this year!! Just have to find some beautiful ribbon to set them off!

    - Pringle

  • WONDERFUL SNOWGLOBE

    Beautiful Christmas snow globe. At Christmas I decorate dinning room buffet with garland, lights & music boxes. This new snowglobe is a nice addition. 

    - Julia

  • They have different and unique items. Their website is easy to navigate through. While their prices are a bit higher it's quality merchandise and different from what most others sell. 

    - Google Reviewer

  • BEAUTIFUL TREE

    Beautiful stunning tree!! Very happy with my purchase. A gorgeous full tree once branches are properly fluffed. I love the red berries and pine cone detail..and the white tipped branches. Just a beautiful, expensive looking. The lights are perfect!

    - D

  • My Christmas light strings from Christmas Central were easy to order, priced reasonably, arrived securely packaged, were delivered a day ahead of promised date and are of very good quality. I have been a customer of Christmas Central for at least a decade and have always had positive shopping experiences. Highly recommended for your lighting needs! - Google Reviewer

  • The trees are gorgeous! Arrived in perfect condition. The colors are
    exactly as pictured. Easy to assemble and take down. And so easy to store the flat unassembled pieces

    -Google Reviewer

  • Purchased a 59" Santa blowmold which arrived undamaged with quick delivery as well. Couldn't be happier!

    -Lyle

  • PERFECT FOR OUR OUTDOOR LIGHTING THEME!!

    We have been using red and green alternating light for several outdoor bushes for decades. We needed to update some of the strings, and these are exactly what we use. Incandescent lights are getting hard to find. Thank you for having exactly what we needed! -Pink

  • LOVE IT

    This is absolutely adorable and I got it at a great price. Well made, full, perfect for my window sill. Very happy with this purchase. 

    - Janine

  • EXCEEDED MY EXPECTATIONS

    I was replacing a 20 year old artificial tree I adored, and found this as an option online. I am so glad I spent the money and hope that it lasts me another 20 years. It came quickly, and was easy to assemble. It is very full and well-lit with great texture variation.

    - Maggie

  • I was very pleased to find a place that sold G40 bulbs in packs of 4, instead of 25. I ordered 2 packs, and they arrived fairly quickly, but one bulb was broken, due to them being packed in a bag with lots of bubble wrap, rather than a box. When I notified Christmas Central, they sent a whole replacement order!

    - John

  • Everything was as described. I was kept informed on shipping, which was fast, and all of my items were more than adequately wrapped to avoid breakage or any damage of any kind. I bought things...with the intention of adding to them next Christmas, so I am super excited to decorate with all my new, beautiful decorations this coming Christmas! - Google Reviewer

Frequently Asked Questions
Product Questions

Our Christmas trees are compressed for shipping, so when you first take your tree out of the box, it might look less full than it did online.

We suggest working row by row and expanding each branch tip at different angles in a 'V' shape. Start closest to the trunk and work your way out.

Not a fan of expanding and shaping your tree? Check out our line of Elite trees that have memory wire attached that help the tree keep its shape once you've done the inital shaping.

Read more fluffing tips, and tricks.

Real Touch trees by Northlight are our most realistic artificial trees. They have molded lifelike needles mixed with traditional needles to help create a full look.

Real Touch Elite trees by Northlight maintain the realistic look but include extra features such as multi-light colors and functions as well as memory wire branches, and instant connect pole technology.

The main factors to think about when picking out your Christmas tree are size, lighting, realism, and budget.

Size: If you are putting a tree topper on your tree, plan to buy a tree that's at least one foot shorter than your ceiling height.

Lighting: Decide if you want a pre-lit or unlit tree, and if you prefer a pre-lit tree, think of what color and type of light you'd prefer.

Realism: Trees range from traditional branches to more realistic molded branches. If your tree is only going to be viewed from a distance you could save money with a less realistic tree. If you want a showstopper of a tree that looks like it came out of the forest, opt for a more realistic tree.

Budget: Our 6.5' trees range in price from $74.99 to $1,654.99 so having a budget in mind can help you narrow down your choices.

Read more about selecting the right tree.

Most designers say you should have 100 lights per foot, so that would be 700 lights for a 7' Christmas tree. BUT that rule is flexible. Let's break it down...

Last year we saw a very bright trend where influencers and designers were covering every branch of their trees in lights, from the pole all the way to the tips of the branches. If that's your style, you'll need closer to 3,000 lights. Many people who like a fully-illuminated look use warm white cluster lights to achieve that glow.

Another trend is mixing lights. You might choose to string 450 multi-color incandescent mini lights throughout your tree, then make a statement with a few sets of C7 multi-color lights.

Lastly if candle light is more your thing, aim for around 200-300 incandescent mini lights, then add flickering clip-on candle lamps for a cozier tree look.

Remember that LED lights tend to be brighter than incandescent lights and light colors vary between LED and incandescent.

If you have a standard 36" front door, a 24" to 26" wreath would be best.

Find one for every season. Here are our favorite spring wreaths, summer wreaths, fall wreaths, and Christmas wreaths.

FYI: Most wreaths are best on a front door that is covered or enclosed with a storm door to protect them from the elements and keep them looking great year after year.

We do sell blow mold Christmas decorations. Blow molds have been very popular over the last few years and they sell out regularly so check back often, or sign up to be notified when they are back in stock.

We also sell outdoor acrylic Christmas decorations. These heavy duty and sturdy outdoor decorations are rising in popularity for Christmas and winter decorating. Acrylic decorations are great for harsh winters. They are weather-resistant, UV resistant, and durable.

See our in-stock acrylic outdoor Christmas decorations here.

LED Christmas lights typically last longer than incandescent bulbs. They can last up to 25 times longer than classic incandescent light strings. They use less power, and since they are plastic instead of glass, they don't break as easily as incandescent bulbs.
We love a good deal, especially around the holiday season. Check out these trees that are under $300 but will still wow your Christmas guests.
We do not recommend leaving your Christmas lights on all night. We DO recommend using a timer to make sure your lights come on (and go off) at just the right time.
We have a 5 step plan outlined here. Some takeaways: pre-planning is key, measure, do not connect too many sets together, test your lights before you install them, work with a partner especially if you are using a ladder.

Incandescent light bulbs contain a thin wire filament that glows white-hot when electricity flows through it. That filament is enclosed in a vacuum-sealed glass bulb. A lot of light produced by incandescent bulbs is actually infrared, which is not visible but emits a lot of heat. This makes them less efficient and much warmer to the touch than LED bulbs.

LED bulbs are illuminated using a Light-Emitting Diode. Energy passes through a semiconductor that produces visible light and next to no heat, so LEDs stay cool to the touch. Since the bulbs can be made of durable plastic and there is no filiment to burn out, LED lights last much longer. In addition, they use much less wattage than incandescent bulbs. Read more about Christmas light wattage and light types and history.

We have an in-depth article here with the best tips and tricks to help you keep your inflatable Christmas decorations from blowing away. Some highlights: avoid wind-prone areas, secure with ground stakes, or add extra tie-down stakes if you're in a very windy location. If ground stakes won't work, weigh the inflatables down with sandbags or tie them to strong items like fence posts, porch railings, or sturdy trees.
The best outdoor Christmas decorations are the ones that bring you joy. Do you like traditional warm white lighted reindeer? Or maybe a 20' tall inflatable is more your style. Do you prefer a welcoming walkway with lighted pathway markers? Either way, shop all outdoor Christmas decorations and find your jolly holiday look today.
Our most realistic artificial tree is our Real Touch™ Pre-Lit Full Northern Pine Artificial Christmas Tree. It uses only molded branch tips. Our Real Touch™ and Real Touch™ Elite trees are all very realistic and combine molded branch tips with some traditional tips mixed in for fullness. Our staff picks for our favorite Real Touch™ trees are the Glenmora Pine, Ashburn Pine, Oregon Noble Fir, Shenandoah Pine, and the Cumberland Pine.
Order Questions

You will receive an email from Christmas Central with your tracking information included once your order is shipped. If you don't see an email from us, please check your spam and promotions folders.

You have 30 days to return your order for store credit or a refund.

We must receive your return within 30 days of delivery, OR before December 25th (whichever comes first).

The item must be returned in its original packaging in unused condition, and must include any accompanying hardware, instructions, or accessories.

See our full return policy here.

If you opt for store credit (and are in the lower 48 states), return shipping is on us!

If you'd like a refund instead, you will be responsible for return shipping through the carrier of your choice. If you are shipping your item back to us, make sure to use a traceable shipping method. 

Original shipping charges are non-refundable. Refused orders or orders marked returned to sender are subject to a return shipping fee and a 15% restocking fee.

See our full return policy here.

We accept all major credit/debit cards, PayPal, Google Pay, Apple Pay, and Amazon Pay. 

Or if you prefer to pay over time, we accept Cash App Afterpay, Affirm with Amazon Pay, and Buy Now Pay Later with PayPal.

Once we receive your return, it typically takes 3-5 days for us to process. However, during peak holiday season, it might take a little longer.

See our full return policy here.

We encourage you to thoroughly inspect your item when it arrives. If you see anything damaged or defective, contact us within 7 days of delivery. Our customer service team will work with you to find the best solution. Please don't send back the damaged, defective, or wrong items unless a Christmas Central representative has instructed you to do so.

If your item breaks after normal use, check your item's manufacturer's warranty.

See our full return policy here.

Yes. Christmas Central has free shipping on orders over $77. For orders under $77, ground shipping is just $5 to the lower 48 states. Expedited shipping options are available at a higher rate as well. Read more.
Style and Decorating Questions

We aren't great at predicting the future, but we did ask Mrs. Claus and she's hoping these Christmas trends will make an appearance this year:

Dark Amber

Playful Nordic

Ski Bum Christmas

Lighthouse Keeper Coastal

And there are some TikTok trends we are hoping carry over from last year, too: Velvet ribbons, 90's Aesthetic, Ralph Lauren Luxe, Maximalist & Bright, Evergreen & Emerald

Keep an eye out for elevated blow molds and inflatables this year, too!

Here are a few of our favorite money-saving holiday tricks:

1. Buying an artificial tree over a real tree will save you money in the long run. You can also save big by purchasing a less realistic tree or an unlit tree.

2. Mix new items with your existing (or hand-me-down) decorations. If you have a new color palette in mind, start with a large ornament set. You'll be amazed at what a few new color pops can accomplish.

3. Check our sales and clearance categories for great discounts throughout the year. We always have a large Christmas In July Sale, and our After Christmas Deals are a great time to stock up for the next season.

4. Some of our favorite items that have a great price point for the wow-factor are the Northen Pine Collection, Canadian Pine Collection, large strings of lights, shatterproof ornament sets, inflatable Christmas decorations, and all of our close-out Christmas clearance items.

Aside from the tried and true traditional Christmas colors we all love, we think these color combinations will be popular for Christmas this year:

1. Browns and Ambers

2. Navy with Deep Reds and Emerald

3. Royal Blue with Burnt Orange and Teal Green

4. Blue with Burgundy and Cream

5. Pink, Orange, and Bright Green

The best part of the Christmas season is how it makes us feel. Keep that in mind with whatever theme you choose for your Christmas tree this year.

Over the top Christmas tree themes90's Nostalgic, Maximalist

Traditional Christmas tree themes: Red & Green, Silver & Gold, Red & White, Peppermint, Gingerbread

Understated Christmas tree themes: Neutral & Natural, Monochromatic

We at Christmas Central believe that it is NEVER too early to put up your Christmas tree -- but we might be a little biased. In the U.S., the most popular time to put up a Christmas tree is right after Thanksgiving.
Ribbon has been rising in popularity for Christmas. How you decorate with it depends on your style, the size/scale, and also the structure of the ribbon.

If you have unwired velvet ribbon, you can create small bows, attach them to clips and clip them to your tree, or tie them directly on your tree. We also love a velvet bow at the end of a drapey garland on a banister.

If you have structured and/or wired ribbon, traditional bows will hold up well. We like to see a structured bow on the top of a tree in lieu of a tree topper, or go HUGE and make one the size of your front door. Structured bows also look great on a wreath, either centered at the top or bottom (12 or 6 o'clock), or our personal favorite, just off center (2, 4, 8 or 10 o'clock).

Christmas Central Questions

Christmas Central was established in 2004. Since then we have become a trusted source for customer's holiday decorations and home decor. We are a family-owned company with multiple warehouses located throughout Western New York.

Take a look at our help desk to submit a ticket or call our customer service reps at 844-329-5677.

We'd love to hear how you are liking your order from us! Check your email inbox for an email asking for a review and follow the prompts to write a review and/or submit a photo.

Prices do fluctuate often on our site. We cannnot offer discounts on previously purchased items.

Christmas Central has been made aware of one scam site over the years but we understand being concerned with shopping online. Our ONLY official Christmas Central website URL is www.christmascentral.com. We ship your orders from the US. If you receive an email with shipping information from another country, it is likely a scam. Our order numbers do vary but are more than 4 digits long. 

Christmas Central does not sell or share your personal information. We keep records of your transactions for our customer service team, and we will keep track of your shopping behavior if you have opted in with cookies or marketing subscriptions.
We have over 4,000 on sale products right now.
We are commited to creating an acessible environment for all of our customers. We do not directly control content provided by third-party vendors. We work with accessibe as well. You can read our full accessability statement here.
Yes, Christmas Central is a reputable company. We work hard to curate products for our customers and to have reliable shipping. We are a small business and ship within the United States. Our shipping times may vary, especially during the holiday season but our warehouse teams work hard to have your Christmas and seasonal decorations delivered to your door as quickly as possible.
Christmas Central has been owned by the Gordon Family since 2004.
Christmas Central ships our in-house products from one of our warehouses in Western New York.
Christmas Central is located just outside of Buffalo, NY in Cheektowaga, NY.