What are my payment options?

We accept all major credit cards, PayPal, Amazon Pay, and Afterpay.

When should I expect a refund on my returned order?

Generally return processing takes 2-3 weeks. Please be aware that it may take longer during peak holiday seasons.

Can I cancel my order?

Unfortunately, once an order is placed we cannot cancel it. You are welcome to return the item after receiving it, subject to our standard return policy.

Will I be notified when my order ships?

Yes. On the day your order is scheduled to ship, a shipping confirmation email containing your UPS tracking number will be sent to the email address you used when placing your order.

Do you ship overnight (NDA)?

We process orders the day they are placed and are guaranteed to leave our warehouse the next business day. For example, if you place an order on Thursday, it will ship out on Friday for arrival on Monday.

Do you ship to Canada?

Yes, we ship to Canada. Please refer to our Canadian Shipping Policy for specific details regarding rates and delivery times.

Why does my wreath appear small?

Wreaths need to be fluffed and shaped to reach their full measured size. We package our wreaths tightly for your protection to ensure that they will not get damaged during transit.

Why is there a section of lights out on my strand of lights?

First, check each bulb to see that it is fully inserted into the socket. This is the most common cause. Second, check if the bulb wires are making proper contact; remove the bulb and adjust the wire if necessary.

The flocking is coming off my flocked tree, wreath, or garland. Is it defective?

No. A flocked tree is covered with a sprayed-on, fibrous material to imitate snow. Flocking is looser than frosting and can crumble off with movement or handling. This is normal behavior.

How do I learn about discounts, deals, and sales?

The best way to stay updated on our latest discounts, deals, and sales is to sign up for our email newsletter, which you can find at the bottom of our website.

Do you offer wholesale pricing?

We only offer wholesale pricing to retail operators with a resale certificate. If you are a certified reseller, please visit Northlightseasonal.com to apply.

Why is the same item listed twice at two different prices?

We buy inventory in bulk at different times. Occasionally, one listing may be priced to liquidate, and once that specific stock is gone, the price will revert to the standard listing.

Blog - Christmas Central

6 Gift Exchange Activities for Your Holiday Party

Posted by Linda Trzyna on Dec 19th 2025

Gift exchanges are popular features of holiday parties. After all, who doesn’t love getting presents? Making the exchange part of the entertainment just adds to the pleasure!Sometimes, however, exchanging gifts can get awkward, especially at work or in mixed social situations.Turning the practice of exchanging a gift into a game capitalizes on the joy of giving and receiving gifts wh … read more

6 Gift Exchange Activities for Your Holiday Party

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Wonder and Joy: How to Wrap a Christmas Present That's Almost Too Pretty to Open

Posted by Linda Trzyna on Dec 18th 2025

Who doesn’t love the sight of Christmas presents wrapped with pretty paper, bows and decorations, arranged under a glowing Christmas tree? Unfortunately, not everyone can achieve this charming ideal.Many people admire a nicely wrapped present but find their own efforts fall short.While you might consider gift wrapping an art, the truth is, all you need to learn how to wrap a present … read more

Wonder and Joy: How to Wrap a Christmas Present That's Almost Too Pretty to Open

Affordable and Adorable: 75 Stocking Stuffer Ideas They'll Love

Posted by Linda Trzyna on Dec 17th 2025

The Christmas stocking is a symbol of the season – and a joy to empty on Christmas Day. Who doesn’t love upending a bright stocking to reveal a lapful of goodies?The task of filling those stockings, however, might not be so sweet. Filling a Christmas stocking can be surprisingly challenging. Sure, you can tuck in a gift card or a jewelry box, but expensive gifts deserve to have a mom … read more

Affordable and Adorable: 75 Stocking Stuffer Ideas They'll Love

Why We're Still in Love with the Flocked Christmas Tree

Posted by Linda Trzyna on Dec 15th 2025

Many holiday decorating trends come and go, but the flocked Christmas tree has remained a seasonal favorite. First gaining popularity in the mid-19th century, flocked trees continue to attract a loyal following today. Their snow-dusted look offers a nostalgic nod to wintertime traditions while still feeling right at home in modern holiday décor.A flocked tree is a classic green Chris … read more

Why We're Still in Love with the Flocked Christmas Tree

Make a Scene This Holiday Season with Miniature Christmas Village Decorations

Posted by Linda Trzyna on Dec 12th 2025

Charming snow-covered streetscapes and bustling businesses decorated for the holidays. Neat rows of houses, windows glowing in the dusk. Ice skaters, snowman-makers, shoppers and shopkeepers.It’s hard not to be captivated by the miniature world of a Christmas village. Whether it resembles gingerbread or something out of a Norman Rockwell painting, a Christmas village embodies the mag … read more

Christmas Central Blog