General Shipping Information
Most packages are shipped from our Buffalo, NY warehouse, and ship within 3 business days of you placing your order. We ship via UPS, UPS Sure Post and large items are shipped via truck freight.
Shipping and handling for orders shipped via UPS includes insurance
- Ground to the lower 48 states: 2-7 business days
- Ground Hawaii, Alaska, Puerto Rico: 4- 6 business days
- Next Day Air: delivered next business day after package leaves our warehouse
- 2-Day: delivered 2 business days after package leaves our warehouse
- 3-Day: delivered 3 business days after package leaves our warehouse
- Ground to Canada: 5-10 business days after package leaves our warehouse
- International Priority to Canada: 1-2 business days after package leaves our warehouse
- International Economy to the World: 3-5 business days after package leaves our warehouse
For Packages shipped via UPS, Christmas Central cannot change shipping addresses, schedule a delivery time, give delivery instructions, or hold for a different delivery date. UPS offers all of these as a service to you through their My Choice program and more information can be found at UPS.com
United States Shipping Information
Shipping and Handling within the lower 48 states.
We offer free ground shipping on all Christmas Central orders over $77. If you need your package shipped faster we do offer Express options (the free shipping promotion does not apply to Express services).
Packages under 10 pounds are shipped via UPS Sure Post and are delivered by the post office. In most cases, these packages can be shipped to a PO Box.
Note about APO, or FPO addresses. We cannot ship any order to an APO or FPO address. Any order being shipped to one will be canceled.
- All Ground packages will be shipped within 3 business days after payment is received.
- Express packages are shipped the next business day after the order has been placed
- You will receive tracking information from us after your package(s) have shipped
Business days are Monday thru Friday and exclude all holidays.
Refused packages or packages that fail to deliver will not be re-shipped at ChristmasCentral.com's expense. Customers must contact ChristmasCentral.com to be advised of additional shipping charges. This must occur within 10 business days of order placement.
Shipping To Hawaii, Alaska and Puerto Rico
Free Shipping Promotion and $7 Flat Rate Shipping Promotion does not apply to orders shipped to Hawaii, Alaska, and Puerto Rico. Both Ground and Express shipping options are available for residents of Alaska, Hawaii and Puerto Rico. Please refer to the chart above for Ground shipping transit times to Hawaii, Alaska and Puerto Rico.
Shipping Questions? Email us at firstname.lastname@example.org or use the Live Help feature.