International Shipping Policy

ChristmasCentral.com is proud to ship to the world

International FAQ

ChristmasCentral.com has partnered with UPS to allow our customers worldwide to place orders and have them shipped with all duties and taxes and fees paid for. We will only ship UPS to the world. Please do not ask us to ship USPS or any other service.

Below are some Frequently Asked Questions from International buyers:

How do you ship to the world?

Christmas Central fulfills all worldwide orders out of our Buffalo, NY warehouse. All you need to do is add all the items you wish to purchase into your shopping cart and checkout. All prices are shown in U.S. Dollars.

We offer one service to the world and that is UPS Worldwide Express. Orders typically take 4-6 business days to arrive once your order is placed.

Never pay extra, unexpected fees again!

With our International shipping, you will never receive a call from UPS saying you owe money for duties, taxes, customs or brokerage. If you have any questions about International orders, feel free to contact us.

How much do you charge for International Shipping?

Rates for shipping depend on the total weight of your final order plus a 15% tax for Duties, Taxes, Customs and Brokerage fees. There are no other fees or taxes you have to pay.

The best way to find your shipping rate is to add items to your cart and go through our checkout. There you will be able to see your rate and determine if you wish to proceed.

What is your Return Policy on International Orders?

Please view Christmas Central's Return Policy online for all information regarding returning an order.

What is the Exchange Rate?

All items, shipping prices and taxes are shown in U.S. Dollars. The exchange rate you will pay is based on what your Credit Card company or Bank is charging for that given day.

How do I track my order?

When your order ships you will receive a UPS tracking number. Once you receive that email you can go to the UPS website and track your order.

How do I contact you?

You can call Christmas Central Monday thru Friday from 9am to 5pm Eastern Time at 716-706-0320 or you can email us any time at sales@christmascentral.com. You can also use our Live Help feature.

Note: If your country does not come up during checkout, please contact ChristmasCentral.com for payment and shipping arrangements.

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