GE Constant On Lights Troubleshooting

GE Constant On Christmas Light Solutions

Troubleshooting for GE Constant On Christmas Light Sets

  What to do if your GE Lights will not work.
  A) Did the set ever light?
  • If yes, check the fuses located in the plugs. If the set is a Constant On type it has additional special fuse bulbs. Do not attempt to change or remove the special fuse bulb. Intentionally tampering with the special bulbs violates the warranty. These bulbs have recessed bases that are white. All the other bulbs will have green bases. If the string set is white the recessed bulb will have a green base.
  • If no, plug the set into a separate working outlet, or a different working extension cord to ensure that the non-bladed connector is working properly.

B) Replace the fuses.

  • Fuses are located in the bladed end of the cord (end with prongs).
  • Make sure set is not plugged in first!
  • Slide the fuse holder open in the direction of the arrow.
  • Carefully pry the fuses out at the metal ends of the fuses from the fuse holder. Please do not pull on the glass part of the fuse.
  • Insert new fuses and close the holder. Plug in and see if row will light.

C) Check for loose, broken or missing lights.

  • Make sure the set is not plugged in.
  • Each light must be tight in the socket or the row may not light. If a bulb is burnt out or missing you need to replace those as soon as you notice them with the exception of Constant On™ current limiting lights (fuse bulbs).

D) Replacing light bulbs.

  • Make sure the set is not plugged in.
  • Remove the holder from the socket.
  • Remove the bulb from the holder.
  • Insert a properly working bulb into the holder.
  • Bend the wires up around the sides of the holder.
  • Insert the new bulb into the socket
2. The set is only partially lit 1/2 on and 1/2 off. (Did it ever completely light)?
  A) Check for any loose or broken bulbs on the section that is not lighting properly.

B) Replacing light bulbs.

   
If none of these tips help please contact a Santa's Best  at their toll free number 1.877.398.7337 for further assistance.

Before calling please have the following information available so we may promptly assist you.

  • The plug markings - all current GE lights have plug markings. They are located on the bladed plug. The marking is physically located on the actual plug, on the opposite side of the fuse holder. It will have the GE logo on it. It will also have two letters and two numbers below the logo. We must have that information to assist you.
  • UPC Bar codes on retail packaging
  • What color(s) are the light bulbs in the set?
  • Brand name of lights.
  • How many bulbs are on the set?
  • How long the set has been in use?
  • Where the set was purchased?
  • How many sets are hooked together?
  • What troubleshooting have you already attempted?

Common Questions and Technical Info

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