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Canadian Shipping FAQ
ChristmasCentral.com has partnered with Fed Ex to allow our Canadian customers to place orders and have them shipped to Canada for one low price. Our low Canadian shipping rates include all duties, taxes, brokerage, shipping and handling charges. Below are some Frequently Asked Questions from Canadian buyers: How do you ship to Canada? How much do you charge for shipping to Canada? What is your return policy on Canadian orders? What is the Exchange Rate you charge? How do I track my order? How do I contact you? How do you ship to Canada? ChristmasCentral.com fulfills all Canadian orders out of our Buffalo, NY warehouse. All you need to do is add all the items you wish to purchase into your shopping cart and checkout. All prices are shown in U.S. Dollars. We offer two services to Canada: Ground and Express Ground packages typically take 5-10 business days to reach you once you place your order. Express packages typically take 2-3 business days to arrive once your order is placed. Never pay extra, unexpected fees again! With our Canadian shipping, you will never receive a call from Fed Ex saying you owe money for duties, taxes, customs or brokerage. If you have any questions about Canadian orders, feel free to contact us. Back to top How much do you charge for Canadian Shipping?
ChristmasCentral.com charges a flat rate of $17 USD for ground shipping plus a 12% tax for GST and PST. There are no other fees or taxes you have to pay. So whether you buy one item or 100 items, all you will pay is $17 plus 12% of your order total.
Express shipping rates will vary and are displayed at checkout. Express Shipping does not have a flat rate and the amount will depend on the items you are purchasing. Express orders also pay a 12% tax for GST and PST of your order total.
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All items, shipping prices and taxes are shown in U.S. Dollars. The exchange rate you will pay is based on what your Credit Card company or Bank is charging for that given day.
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When your order ships you will receive a FedEx tracking number. Once you receive that email you can go to the FedEx website and track your order.
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You can call ChristmasCentral.com Monday thru Friday from 9am to 5pm Eastern Time at 716-706-0320 or you can email us any time at sales@christmascentral.com or use the Live Help feature.
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